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Customer: Excuse me, we ordered a coke without ice instead of this iced coke. Waiter: I’ m sorry.
Customer: Excuse me, we ordered a coke without ice instead of this iced coke. Waiter: I’ m sorry.
admin
2013-01-22
35
问题
Customer: Excuse me, we ordered a coke without ice instead of this iced coke.
Waiter: I’ m sorry.
选项
A、Yes, the coke is cold.
B、It’s terrible.
C、I’ll change it right away.
D、You talk with the manager.
答案
C
解析
顾客和服务员间的对话,发生在餐馆,此句应对顾客更换饮料的要求,最适当的应对句应是C。A、B不符合上下文语义;D语气过于强硬。
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