Boarding Pass Passenger Name: Mr. Grant Botham Boarding Starts: 9:00 A. M. Gate Closes: 9:15 A. M. Departure Time: 9:25 A. M.

Passengers with tickets for Flight BA99 from Boston to Indianapolis, may I have your attention, please? This flight will be unable to take off at the scheduled time due to the large number of flights this morning. We are experiencing a little bit of congestion, but you won’t have to wait too long. Please accept our apologies. We wish to avoid further delays, so please stay close to the gate in preparation for boarding. This airport is large, so we don’t want any passengers to wander off and miss the boarding call. Your new departure time is one hour later than the originally scheduled time. We appreciate your cooperation and patience.