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I’m not just a consumer—I’m a victim. If I order a product, it is sure to arrive in the wrong color, size, or quantity. If I hire people to do repairs, they never arrive on the day scheduled. If I pay a bill, the computer program often overcharges me. Therefore, I save all shopping slips and original boxes, and if I need to make a complaint, I will go right to the top. It always works for me.

A packet of cigarettes sold on the street may not cost a lot: however, the overall costs of smoking are huge. Let’s consider the cost of human life. The World Health Organization says that 10 people die of a smoking-related disease every minute worldwide. This death rate means there are six million people dying from such diseases every year. The majority of these preventable deaths happen in low-income and middle-income countries. For most people, stopping smoking is hard. They are addicted to it.