首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
专升本
The American idea of customer is to make each customer the center of the attention. People going shopping in America can expect
The American idea of customer is to make each customer the center of the attention. People going shopping in America can expect
admin
2018-04-13
40
问题
The American idea of customer is to make each customer the center of the attention. People going shopping in America can expect to be treated with respect from the very beginning. When a customer gets to the store, they are treated as honored guests. Customers don’ t usually find store clerks sitting around watching TV or playing cards. Instead the clerks greet them warmly and offer to help them find what they want. In many stores, the signs that label each department make shopping a breeze(容易的事情). Customers usually don’t have to ask how much items cost, since prices are clearly marked.
When customers are ready to check out, they find the nearest and shortest checkout lane. But as Murphy’ s Law would have it, whichever lane they get in, all the other lanes will move faster.
Good stores open new checkout lanes when the lanes get too long. Some even offer express lanes for customers with 10 items or less. After they pay for their purchases, customers receive a smile and a warm "thank you" from the clerk. Many stores even allow customers to take their shopping carts out to the parking lot. That way, they don’t have to carry heavy bags put to the car.
In America, customer service continues long after the sale. Many products come with a money-back guarantee. If there is a problem with the product, customers can take it back. The customer service representative will often allow them to exchange the item or return it for a full refund.
According to Murphy’ s Law, people feel______.
选项
A、the lane they get in is faster than other lanes
B、the lane they get in is slower than other lanes
C、it’ s better to stand in a newly-opened lane
D、it’ s better to find the nearest and shortest checkout lane
答案
B
解析
事实细节题。根据文章第二段第二句“But as Murphy’s law…all the other lanes will move faster.”可知,根据墨菲法则,当顾客结账离开时,他们选择的通道,速度比其他通道慢。故选B。
转载请注明原文地址:https://kaotiyun.com/show/85WC777K
本试题收录于:
英语题库普高专升本分类
0
英语
普高专升本
相关试题推荐
Aftertheflood,thevillagersaretryingtheirbesttogetthingbackto().
WhatdowemeanbyaperfectEnglishpronunciation?Inone【C1】______thereareasmanydifferentkindsofEnglishastherearesp
WhatdowemeanbyaperfectEnglishpronunciation?Inone【C1】______thereareasmanydifferentkindsofEnglishastherearesp
Itwasanearlymorninginsummer.Inthestreets,sleepy-eyedpeopleweremovingquickly,headingtowardstheir【C1】______Thisw
Itwasanearlymorninginsummer.Inthestreets,sleepy-eyedpeopleweremovingquickly,headingtowardstheir【C1】______Thisw
Morethanfortythousandreaderstolduswhattheylookedforinclosefriendships,whattheyexpected【C1】______friends,whatth
Youought()themattertothemanagerthedaybeforeyesterday.
TheU.S.TravelAssociationconfirmedinasurveywhatmanyfrustratedfliersalreadyknow:TheNo.1airportheadacheispassen
TheU.S.TravelAssociationconfirmedinasurveywhatmanyfrustratedfliersalreadyknow:TheNo.1airportheadacheispassen
______badnewsitis!Wemusttryourbesttohelpthemoutofthedifficulty.
随机试题
不符合中期妊娠水囊放置的是
赵女士因不孕症、闭经,伴厌食、消瘦就诊。妇科做了各种常规检查后,决定行腹腔镜检查,通知病人准备。病人不了解该检查如何做,便随医生进入处置室检查,检查中发现做了切口。病人及家属均不满意开刀,向院方提出赔偿要求。行腹腔镜检查如何决定为合理
背景某工程项目施工地点在长江以南,工期为1年。工程施工特点为:工期紧、工程量大、高空作业多、垂直运输量大。本工程的施工重点为:重型设备在码头卸船、陆路运输及现场的吊装作业。目前,正进入施工准备阶段。问题简述职业健康和安全管理计划书编制的主要内容。
“物资采购”科目核算企业购入的材料、商品的采购成本,本科目的期末借方余额表示()。
20世纪30年代美国的中立政策()。
依次填入下面一段文字中①→⑤五个标号处的正确的标点符号是:恩格斯说过:“言简意赅的句子,一经了解,就能牢牢记住,变成口号;而这是冗长的论述绝对做不到的①毛泽东同志也强调过,讲话、写文章“都应当简明扼要②我国历代作家常以“意则期多,字则唯少③作为写文
IP地址块58.192.33.120/29的子网掩码可写为______。A)255.255.255.192B)255.255.255.224C)255.255.255.240D)255.255.255.248
HeartAttackThroughouttheUnitedStates,andespeciallyinbigcitiesandruralareas,tensofthousandsofpeoplewithhearts
Thefirst50yearsofthenextmillenniumwillbecriticalfortheworld’spopulation.By2050populationgrowthshouldhavelev
OneoftheseriousweaknessesintheAmericaneconomyinthe1920swas______.
最新回复
(
0
)