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  3. Measuring the performance of people, especially managers and senior executives, presents a perennial conundrum. Without quantifi

Measuring the performance of people, especially managers and senior executives, presents a perennial conundrum. Without quantifi

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问题     Measuring the performance of people, especially managers and senior executives, presents a perennial conundrum. Without quantifiable goals, it’s difficult to measure progress objectively.【F1】At the same time, companies that rely too much on financial or other "hard" performance targets risk putting short-term success ahead of long-term health—for example, by tolerating flawed "stars" who drive top performance but intimidate others, ignore staff development, or fail to collaborate with colleagues. The fact is that when people don’t have real targets and incentives to focus on the long term, they don’t; over time, performance declines because not enough people have the attention, or the capabilities, to sustain and renew it.
    Yet measuring, let alone strengthening, the capabilities that help companies thrive over the long haul is difficult.【F2】These "soft" measures of organizational health—for example, leadership, innovation, quality of execution, employee motivation, or a company’s degree of external orientation—are tricky to convert into annual performance metrics. Moreover, an organization’s health may not change much in a single year, and an employee’s contribution often comes down to judgments and trade-offs. What risks to take and avoid? Which people to develop, and how? Getting a handle on the employee’s personal contribution typically requires in-depth conversations and a more thorough 360-degree style of evaluation than most employees(including senior managers)generally receive. Because of all this, few companies manage people in ways that effectively assess their contributions to corporate health or reward them for improving it.
    When companies do try, they often end up using metrics that are discretionary, weighted less heavily than traditional measures of performance, or applied inconsistently.【F3】One mistake is to become confused about issues that appear related to organizational health but in practice lie at the heart of an individual’s operational, day-to-day job. It’s fine, for example, to judge a senior product manager’s contribution to a company’s external orientation by tracking the number and quality of the new external contacts he or she develops over a year. But it makes little sense to apply the same health test to a media relations specialist for whom meeting new people is an essential part of the role. Managers and others quickly recognize flaws such as these and respond accordingly.【F4】At a global consumer goods company, for example, the head of HR admitted that managers view the organization’s health-related targets as a lever to "top up" their incentive packages. That was hardly the effect the company intended, and a perception that’s proving difficult to change.
    Against this backdrop, we believe it’s useful for CEOs and their senior teams to step back and collectively examine how—and in some cases whether—their people-management systems give sufficient priority to the long-term health of their organizations.【F5】Once companies develop the right handful of health metrics, define the behavior that supports them, and implement assessments of the willingness of employees to practice that behavior, the final step is ensuring that their compensation reflects contributions to health.
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答案同时，公司过分依赖财务或其他“硬性”的绩效目标，就会把短期的成功置于长期的健康发展之上，例如，容忍一些有问题的“明星”员工，他们的业绩骄人，但却给他人带来危机感，忽视全体员工的发展或者拒绝与同事协作。
解析 本句是一个包含多个定语从句的复合句，句式比较复杂。在翻译时首先要弄清楚句子的结构。其次，对于文中加引号的词汇要特别注意，需要理解它们蕴含的深层意思，这样才可以贯通上下文。另外，对于两个定语从句的处理要灵活，第一个定语从句that rely too much on fi—nancial or other…在翻译时可采取前置法，放到被修饰词companies的前面；第二个定语从句whodrive top performance…由于其语法结构的特殊性，翻译时需要做句式转换，转换成谓语形式。
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