2. 外语
  3. From: Sara Davis To: Richard Harris Subject: Computer problem Date: Thursday, March 7,10: 30 A.M. Hi, Richard, Thank you for

From: Sara Davis To: Richard Harris Subject: Computer problem Date: Thursday, March 7,10: 30 A.M. Hi, Richard, Thank you for

admin2015-09-22  84
问题 From: Sara Davis
To: Richard Harris
Subject: Computer problem
Date: Thursday, March 7,10: 30 A.M.
Hi, Richard,
Thank you for returning my call about the broken computer in room 3453. I had to leave the office early yesterday, so I didn’t receive your request for additional information until this morning.
The problem is that the computer was unstable and caused the computer to crash just after I tried to compute our monthly sales figures. Actually the computer seemed to run much more slowly than it used to. I wasn’t running a resource-heavy application but the computer was very slow. I turned it off and on again and again. However, it was very time-consuming.
I’ll need to make a monthly sales report for my boss. He has to attend the board meeting next Friday, March 15. Do you think you’ll be able to repair the computer by then? Since the computer contains very important figures, I desperately need the computer without any files damaged.
Thanks in advance for your help.
Sara
Sales Department
From: Richard Harris
To: Sara Davis
Subject: Re: Computer problem
Date: Thursday, March 7, 2: 30 P.M.
Dear Sara,
Thanks for getting back to me. This is the third computer the building reported to have the same malfunction. I called the technician yesterday, who said that the new accounting program installed last Friday probably needs to be reinstalled because there are some errors in the software program. However, you don’t need to worry about losing your data since it is not a virus problem.
I have to receive new installation CDs from headquarters, and they are expected to arrive on Monday. I should be able to repair the computer in your area two days before the board meeting. If I run into any delays, I will let you know so that you can make other arrangements.
Thank you.
Richard
Maintenance Department
What does Mr. Harris suggest in the second e-mail?
选项 A、He will be out of office on Monday.
B、The head office has not yet returned his phone call.
C、Ms. Davis is one of several people who have told him about an identical problem.
D、He is preparing to replace several computers.
答案C
解析 举行理事会会议的日期是3月15日 3月15日前必须完成报告在第二个电子邮件里理查德谈到这是第三个出现同样故障的电脑了
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