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  3. What makes a group intelligent? You might think a group’s IQ would be simply the average intelligence of the group’s members, or

What makes a group intelligent? You might think a group’s IQ would be simply the average intelligence of the group’s members, or

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问题     What makes a group intelligent? You might think a group’s IQ would be simply the average intelligence of the group’s members, or perhaps the intelligence of the team’s smartest participant. But researchers who study groups have found that this isn’t so.
    Rather, a group’s intelligence emerges from the interactions that go on within the group. A team’s intelligence can be measured, and like an individual’s IQ score, it can accurately predict the team’s performance on a wide variety of tasks. And just as an individual’s intelligence is expandable, a group’s intelligence can also be increased. Here are five suggestions on how to guide the development of smart teams:
    Choose team members carefully. The smartest groups are composed of people who are good at reading one another’s social cues, according to a study led by Carnegie Mellon University professor Anita Williams Woolley and published in the journal Science.
    Talk about the "how". Many members of teams don’t like to spend time talking about "process" , preferring to get right down to work—but Woolley notes that groups who take the time to discuss how they will work together are ultimately more efficient and effective.
    Share the floor. In the most intelligent teams, found Woolley, members take turns speaking. Participants who dominate the discussion or who hang back and don’t say much bring down the intelligence of the group. Alex Sandy Pentland, an MIT professor who studies group dynamics, has found that in smart teams, members connect directly with one another—not just with the team leader—and they’re constantly engaging in "back channel" or side conversations that supplement the main discussion.
    Boost informal social connections among members. The smartest teams spend a lot of time communicating outside of formal meetings, says Pentland. He tells of a call center where team members’ coffee breaks were staggered across the workday. Changing the schedule so that all members had a coffee break at the same time led them to do their work more efficiently and feel more satisfied with their jobs.
    Be open to external influences. In the most successful groups, Pentland discovered, team members regularly take off on their own to explore and discover. They then bring that information back to the group, stimulate the group’s work with fresh insights from the world outside the conference room.
What do we learn about a group’s IQ?
选项 A、It equals the total intelligence of the group members.
B、It determines the interactions among the group members.
C、It can help measure an individual’s IQ score in the group.
D、It can help predict the group’s performance on various tasks.
答案D
解析 事实细节题。本题考查团队智能的信息。由定位段可知，团队的智能能够被测量，它就像一个人的智商分数，能够准确地预测团队在完成各种不同工作时的表现。D)是对定位段第二句大意的概括，故为答案。A)“它等于团队中所有成员智商的总和”和C)“它能帮助估量团队中某个成员的智商水平”，原文均未提及，故排除；B)“它决定团队成员间的沟通”是对第二段第一句的误解。emerge from意为“自……出现，从……显露出来”，因此，第二段第一句的意思是：团队的智能源于团队成员的相互沟通，B)的逻辑与此不符，故排除。
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