A、The shirts shrank to children’ s size after being washed only once. B、He can’t change another one from the store. C、He bought

M: I’m never going to shop at Sun Fashion Shop again!
W: It’s not one of my favorite stores either. What happened to you there?
M: They were advertising a “Clearance Sale” in front of the shop and I bought two T-shirts for $30. (12)The problem is that the shirts shrank to children’ s size after being washed only once!
W: Did the shirts have laundry instructions on them?
M: Yes, and I followed them exactly.
W: Did you try to get your money back from the store?
M: Yes, but (13)they said they don’t guarantee their products. I’ll never shop there again!
W: That’s why it’s not my favorite store, either. There are other better quality stores that will refund your money if there is a problem with one of their products. It’s just not worth taking a chance when stores use so-called “price cutting” techniques to mislead shoppers into buying poor quality products.
M: Yeah, (14)they are misleading with their beautiful advertising lies!
W: (15)If enough people become aware of their poor quality and their lies in advertising, the store will not be able to stay in business because no one will shop there.
M: I hope you’re right. Stores like that should not be in business.
Questions 12 to 15 are based on the conversation you have just heard.
12.What is the problem that the man has got?
13.Why did the man say he wouldn’t shop at Sun Fashion Shop again?
14.What can we know about the store from the conversation?
15.In what conditions will the store not be able to stay in business?