首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
Complaining about faulty goods or bad service is never easy. First of all, complaints must be made to a responsible person. Go b
Complaining about faulty goods or bad service is never easy. First of all, complaints must be made to a responsible person. Go b
admin
2014-10-30
81
问题
Complaining about faulty goods or bad service is never easy. First of all, complaints must be made to a responsible person. Go back to the shop where you bought the goods, taking with you any receipt you may have and ask to see the owner.
If you don’t want to do it in person, write a letter. Stick to the facts and keep a copy of what you write. At this stage you should give any receipt numbers, but need not give receipts or other documents to prove you bought the article. If you are dissatisfied with the answer you get, write to the managing director of the firm or shop. Be sure to keep copies of your own letters and any answers you receive.
If your complaint is a just one, the shopkeeper may offer to replace the faulty article. You may have the right to refuse the goods and ask for a refund, but this is only where you have hardly used the goods and have acted at once. And if you have suffered some special loss, for example, a new washer tears your clothes, you might claim money to replace them. If the shopkeeper offers you a credit note to buy goods in the same shop but you would rather have money back, say so. If you accept a credit note, remember that later you won’t be able to get refunded. In case the shop owner refuses to refund, approach your Citizens’ Advice Bureau before you accept a credit note.
What kind of right do you have if the shop owner offers to replace the faulty article? You have the right to ______ and ask for a refund.
选项
答案
refuse the goods
解析
转载请注明原文地址:https://kaotiyun.com/show/HniK777K
本试题收录于:
大学英语三级A级题库大学英语三级分类
0
大学英语三级A级
大学英语三级
相关试题推荐
TitleEnglishLanguageTestingServiceConductedTheBritishCouncilby10SpringGardens,LondonSW1A2BNTel:
TitleEnglishLanguageTestingServiceConductedTheBritishCouncilby10SpringGardens,LondonSW1A2BNTel:
Earthquakesoftencausegreat(destroy)______tolifeandproperty.
Thisproductisguaranteedfortwoyearsafterthedateofpurchaseagainstdefectsduetofaultyworkmanshipormaterials.The
SaygoodbyetotheMountainGorilla.SayfarewelltotheShortTailedChinchilla.That’stheconclusionoftheUnitedNations
LostPropertyOfficeOpeninghoursTheofficeisopeneverydayfrom08:00-19:00.ContactingthelostpropertyofficeTelephon
随机试题
关于大脑的叙述,错误的是
患者,男,自幼时起,经常有鼻腔堵塞、流涕等症状,遂去医院就诊,耳鼻喉科专科检查后,考虑患者可能患鼻旁窦炎。患者鼻腔的内容物可能来自于
长江公司为增值税一般纳税人,适用的增值税税率为17%,长江公司相关交易或事项有关资料如下: (1)长江公司于2010年9月30日向黄河公司销售一批产品。应收黄河公司的货款为9360万元(含增值税)。黄河公司于当日开出一张期限为6个月,票面利率为8%的商
箱顶、侧壁和端壁的一部分可打开,能从上面装卸的是()。
《草叶集》中“草叶”的象征有()。
外汇储备
“年龄在18~25之间”这种约束是属于数据库当中的()。
刘老师正准备制作家长会通知,根据考生文件夹下的相关资料及示例,按下列要求帮助刘老师完成编辑操作:(1)将考生文件夹下的“Word素材.docx”文件另存为“Word.docx”(“.docx”为扩展名),除特殊指定外后续操作均基于此文件,否则不得
Twoofthemostvitalfunctionsperformedinanyeconomyare_________________6
Anallowance(零花钱)isanimportanttoolforteachingkidshowtobudget,saveandmaketheirowndecisions.Childrenrememberan
最新回复
(
0
)