说明:假设你是Jenny Wang,给某手机专卖店写一封投诉信。 写信日期:2012年6月17日 内容: 1.今年5月初在你商店购买了一款新型手机; 2.手机使用不到一个星期就出现故障; 3.已经维修了两次,仍然不能正常使用;

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问题 说明:假设你是Jenny Wang,给某手机专卖店写一封投诉信。
   写信日期:2012年6月17日
   内容:
   1.今年5月初在你商店购买了一款新型手机;
   2.手机使用不到一个星期就出现故障;
   3.已经维修了两次,仍然不能正常使用;
   4.要求调换或退款。
   注:手机型号、价格、具体故障自拟
   Words for reference
   退款  refund
   调换  replace(ment)

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答案 17th June,2012 Dear Sir: I am sorry to write to you that I did not have a good experience shopping in your store. I bought a new kind of cell phone in your store in early May.It took me 2900 yuan.However,there was something wrong in the first week! One of your staff told me that the memory card did not work.I have already changed the memory card twice but it still does not work.I am really disappointed about the product and I hope I can refund or replace it with a new one. Thank you for your time! Jenny Wang

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