A、Because they were poorly educated and couldn’t understand the doctor’s medical advice. B、Because they were unwilling to listen

In her early days as an emergency room physician, Dr. Joanna Myer talked to a girl’ s parents about how they should care for her at home. A few hours later, when she came to say goodbye, the family asked her to settle an argument they’ d been having over exactly what advice she had given. " As I talked to them, I was amazed," she said. " All of them had heard the simple instructions I had given just a few hours before. But they had three or four different versions. The most basic details were unclear and confusing. " This episode gave Dr. Myer her first clue to something every doctor learns sooner or later—most people just don’t listen very well.
    Q22: What did the child’ s family members argue about in the hospital?
    Q23: Why did the family members have different versions of the doctor’ s instructions？
    Q24: Why was Dr. Myer greatly surprised when the family members had an argument?