A、It can reduce the number of passenger complaints. B、It can make air travel more entertaining. C、It can cut clown the expenses

M: Hi, Ann, welcome back. How’s your trip to the states?
W: Very busy. I had a lot of meetings. So, of course, I didn’t have much time to see New York.
M: What a pity. Actually I have a trip there myself next week.
W: Do you? Then take my advice. Do the well-being in the air program. It really works.
M: Oh, I read about that in a magazine. You say it works?
W: Yes. I did the program on the flight to the States. And when I arrived in New York, I didn’t have any problem. No jet leg at all. On the way back I didn’t do it, and I felt terrible.
M: You are joking.
W: Not at all. It really made a lot of difference.
M: Hmm... So, what did you do?
W: Well, I didn’t drink any alcohol or coffee and I didn’t eat any meat or rich food. I drink a lot of water and fruit juice and I eat the meals on the well-being menu. They are lighter. They have fish, vegetables and noodles, for example. And I did some of the exercises in the program.
M: Exercises? On a plane?
W: Yes. I didn’t do many, of course. There isn’t much space on the plane.
M: How many passengers did the exercises?
W: Not many.
M: And how much champagne did they drink?
W: A lot. It was more popular than mineral water.
M: So, basically it’s a choice. Mineral water and exercises or champagne and jet lag.
W: That’s right. It’s a difficult choice.
Q. 11. Why did the woman go to New York?
Q. 12.What does the woman say about the well-being in the air program?
Q. 13.What did the woman do to follow the well-being menu?
Q. 14.What did the woman say about other passengers?