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  3. Suppose you have found something wrong with the book that you bought from an online store the other day. Write an e-mail to the

Suppose you have found something wrong with the book that you bought from an online store the other day. Write an e-mail to the

admin2016-12-28  29
问题     Suppose you have found something wrong with the book that you bought from an online store the other day. Write an e-mail to the customer service center to
    1) make a complaint, and
    2) demand a prompt solution.
    You should write about 100 words on ANSWER SHEET. Do not sign your own name at the end of the letter. Use " Zhang Wei" instead.
    Do not write the address. (10 points)
选项
答案 A Letter of Complaint Dec. 17th, 2016 To whom it may concern, I am writing this letter to make a complaint about the English book that I bought from your online store on Dec. 13th, 2016. The English book which I have paid for is GET 4 Genuine Test Papers that is published by Higher Education Press and my order number is BJ010191 -0414. When the English book was delivered to me yesterday, I found that the book is GET 6 Genuine Test Papers. I strongly demand that you should change the English book for me or that you should refund the money to me. Your consideration of my complaint would be much appreciated. I am looking forward to your reply. Sincerely yours, Zhang Wei
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