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  3. Write a letter of complaint according to the following situation-. You bought an air conditioner in Sun Appliance Store and had

Write a letter of complaint according to the following situation-. You bought an air conditioner in Sun Appliance Store and had

admin2015-09-14  37
问题     Write a letter of complaint according to the following situation-. You bought an air conditioner in Sun Appliance Store and had it installed the other day, but you found that the fan made too much noise when the machine operated. You demand the store to send a representative to check it up.
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答案 A Letter of Complaint Dear Sir or Madam, I am writing to lodge my complaint about the poor quality of an air conditioner that I purchased from Sun Appliance Store. Frankly speaking, your store has always been my favorite. On April 6, 2013, I bought an air conditioner (serial number 45927) from one of your chains located in Jinan. But seven days later, the fan began to make so much noise that I could not sleep well at night. What is worse, the cooling system didn’t work well and the machine began to leak. I do hope that a repairman can be sent to my home without delay. I wonder if you could pinpoint the cause of the malfunction as soon as possible. By the way, if you can’t, I am afraid that I will request a full refund or a new air conditioner. I would appreciate all your assistance concerning this matter. Look forward to your reply. Yours sincerely, Li Ming
解析     第一段简单地提出了问题所在，即自己购买的空调出现了质量问题。
    第二段详细解释了购买空调的时间、地点、型号，及购买七天后出现的质量问题，包括风扇噪音过大、无法制冷和机器漏水现象。
    第三段表明自己的意愿：希望公司立即派维修人员前来，若无法查明问题原因，则要求全额退款或调换一台新的空调。最后期待对方的回复。
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