You made a travel with the help of a travel agency and you were disappointed with service. Write a letter to the related departm

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问题     You made a travel with the help of a travel agency and you were disappointed with service. Write a letter to the related department to:
    1) complain about bad service;
    2) advance your suggestions.
    You should write about 100 words. Do not sign your own name at the end of the letter. Use "Li Ming" instead. You do not need to write the address.

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答案Dear Sir or Madam, I, the undersigned, am a senior in Beijing University of Science and Technology. My classmates and I signed a one-week travel contract with the Maple International Travel Agency. After the one week travel, I can’t help feeling surprised and disappointed at its quality of service. Two of our planned visits to scenic spots are cancelled without any explanation. Our tour guide is not certified professional personnel. Besides our hotel is degraded to 3-star from 4-star level. I am writing to complain and ask for compensation. I demand that the travel agency apologize for its incredibility and make appropriate compensation for its poor service. I am looking forward to your early reply. Sincerely yours, Li Ming

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