A、They were too casual. B、They were too dressy. C、They were not charming enough. D、They were uncomfortable. D

M: May I help you?
F: Yes, I want to buy some shoes to replace the ones I’m wearing.
M: What’s wrong with them?
F: They are too old and shabby.
M; I can see they have simply been worn out. Would you like the same color, more or less?
F: Yes, and something a little less casual.
M: How about this light brown pair? They are similar to what you have, but a little bit dressier.
F: Yes, I was thinking of something along that line. I’ll try them on.
M: They certainly look charming,
F: The trouble is, they feel uncomfortable.
M: Then try on this other pair in a similar style, but by a different manufacturer.
F: These are much better. Do you have them in red?
M: Yes. Would you like both pairs?
F: Yes, if they won’t cost too much.
M: Oh, no, they won’t. The second pair is half price. Shall I put them both in a box for you?
F: Just the red. And the old ones. I’ll wear the new brown pair home.
Question No. 11 What did the woman’s shoes look like?
Question No. 12 What was wrong with the first pair of shoes the woman tried on?
Question No. 13 How many pairs of shoes did the woman buy?
Question No. 14 Which shoes did the woman wear home?