RECRUITMENT PROCESS STEP ONE Complete a【L7】________ STEP TWO Do a【L8】________about personal skills STEP THREE Participate in a

A: OK, I get the picture. So, which one will you prefer, Reception Assistant at the Parkview Hotel or General Assistant at the Lakeside Hotel?
S: Well, I guess I still couldn’t make up my mind right now. Can I have a few days to think about and go back to you later?
A: That’s no problem And there are a few things I need to clarify with you. If you would like to apply for one of these jobs, you will need to follow the recruitment process.
S: Mum...
A: So the first thing you’ll need to do is to fill in one of these — a personal information form. It’s pretty straightforward and should only take you a few minutes. Once you’ve done that and handed it in, we’ll give you a questionnaire about your skills. We then look through the information about you, and pass on our recommendations to the relevant hotel.
S: Yes, sure.
A: You will then proceed to the next step of the process and attend a general course of training. This is designed to be helpful and realistic, so an important part of the course is role-play activities.
S: That sounds interesting.
A: Yes, indeed. And after that, the final step is that you will be contacted by the hotel you’re going to work for, and they’ll post you a video about themselves and the work involved. Watching this will constitute further and specific training for your job.
S: Oh, yes. I think I’m very clear now. Thank you for helping me.
A: It’s a pleasure. Bye.
S: Bye.