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96 Rumbold Street Ayresford

admin2011-02-14  52
问题                                                                     96 Rumbold Street
                                                                    Ayresford
                                                                    Hampshire W13 1PW
                                                                    May 19
Jetline Claims Office
Jetline UK Limited
35 Manchester Road
London EC2 3HD
Dear Sir or Madam:
1 am writing with regard to damage to my suitcase incurred during a recent trip to Italy. I was traveling from Milan to Gatwick Airport on Jetline flight JT23 on May 14, and on picking up my suitcase from the baggage claim at Gatwick, I found that the latch was badly damaged and the handle had become detached from the suitcase on one side. I reported this to the Jetline office at Gatwick and completed a property-irregularity form.
I have had the suitcase looked at by a local luggage retailer, Simpsons Limited, to see if they could repair it. They feel that they can only partially repair it (enclosed is a copy of their estimate), and they would suggest a replacement. I would therefore be pleased if you could reimburse me for the cost of a new suitcase as indicated in Simpsons’ estimate. Due to the amount of damage to the suitcase, I was unable to travel from the airport by public transport as planned and had to take a taxi. I would also ask you to reimburse me for the taxi fare, which was £45.00.
                                                                         Yours sincerely,
                                                                          Richard Turner
                                                                          Richard Turner
                      Simpsons Limited: Retailers of Quality Luggage
                          43 High Street, Ayresford W4 8RT
                                Tel: 01203 431796
                                Estimate of Repair
                                                                           Date: May 17
Item to be repaired: Large dark green cloth suitcase manufactured by Crossleys, Ltd.
Nature of repair:       Replace damaged latch, reattach handle
Estimated cost:        £20.00 (but see note below)
Notes: Although the latch can be replaced, it will not be possible to reattach the handle securely (damage to handle attachment on suitcase body). The cost to replace it with a similar model is £105.00 (Dixons executive suitcase, model X23).
Why did Mr. Turner take a taxi from the airport?
选项 A、He had missed the last train.
B、He was late for an appointment.
C、He was not feeling well.
D、He could not easily carry his luggage.
答案D
解析 由信的第二段倒数第二句可知，“由于手提箱严重损坏，我无法照原计划从机场搭乘公共交通工具，而只好搭乘出租车了”，所以选(D)。(A)信中虽然提到无法搭乘public transport“公共交通工具”，但并未提及last train“末班火车”。(B)“约会”、(C)“身体的状况”信中并未涉及。
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