Listen better, manage better A There is a great difference between listening and hearing. You should make efforts in liste

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问题                  Listen better,  manage better
    A  There is a great difference between listening and hearing. You should make efforts in listening. Listening demands your attention and concentration. It may mean quizzing the speaker for additional information or for clarification. It is always better to ask than to continue regardless and get things wrong. However, if you are absent-minded,  even for a few minutes, you’ll miss what the speaker is saying probably at the very moment when he or she is saying something critical. And not having heard,  you won’t know you’ve missed anything until it’s too late.
    B  We are likely to accuse others of not listening, pretending that We ourselves are faultless, yet in our hearts we know that many of the mistakes we make come about because we haven’t listened carefully enough. We get things wrong because we have failed to understand completely what someone meant when they were talking to us. Anyone who has ever taken the minutes of a long meeting will know how hard it is to remember—despite the benefit of notes—exactly what everyone said. But Success depends on getting things right—and that means listening.
    C  You should be aware that many people are not very good at communicating. It’s helpful to remember that the ways people move and position themselves while they are speaking can reveal a great deal about what they are saying. It is equally important that you should put yourself in the other person’s place, both intellectually and emotionally; it will help you to understand what they are getting at and form a response. But don’t be too clever. Faced with a know-all, many people keep quiet because they see no point in continuing.
    D  It is a very bad habit that we start thinking of what we are going to say about the subject long before the other speaker has finished. We then stop listening. Even worse, this often adds rudeness to inattentiveness. as once you have decided what to say, there is a fair chance you will interrupt to say it. Good listeners don’t interrupt. In fact it is often worth explaining the main idea of what you have just been told before going on to make your own points. Nobody is offended by this and it shows that you have listened well.
People are reluctant to admit that they don’t listen well.

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答案B

解析 题目意为:人们不愿意承认自己没有好好聆听(别人的意见)。B段指出“We are likely to accuse others of not listening, pretending that we ourselves are faultless, yet in our hearts we know that many of the mistakes we make come about because we haven’t listened carefully enough.”即:通常我们指责别人没有倾听(他人意见),假装我们自己没有犯错,但是我们心里清楚我们(沟通中)的很多错误是因为我们自己没有认真听。其中,文中的pretending…faultless与题干中的reluctant to admit相对应,文中的haven’t listened carefully enough与题干中的don’t listen well意义相同。
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