A、He thinks it will take a long time for him to receive the free coupon for the room. B、He feels he should first receive an apol

M: Hi. I have a reservation for tonight.
W: And your name?
M: It’s Nelson. Charles Nelson.
W: Okay. Mr. Nelson. That’s a room for five, and...
M: Excuse me? You mean a room for five dollars? I didn’t know the special was so good.
W: No, no, no. According to our records, a room for five guests was hooked under your name.
M: No. No. Hold on. There must be some mistake.
W: Okay. Let’s check this again. Okay, Mr. Charles C. Nelson for tonight...
M: Ah. There’s the problem. My name is Charles Nelson, not Charles C. Nelson. You must have two guests under the name.
W: Okay. Let me check this again. Oh. Okay. Here we are.
M: Yeah.
W: Charles Nelson. A room for one for the 19th...
M: Wait, wait! It was for tonight. Not tomorrow night.
W: Hum. Ham. I don’t think we have any rooms for tonight. There’s a convention going on in town.
Let’s see. Yeah, no rooms.
M: Ah! Come on! You must have something. Anything.
W: Well. We do have some rooms under renovation with just a roll-a-way bed. None of the normal facilities like a TV or working shower or toilet.
M: Ah man. Come on. There must be something else.
W: Well. Let, let me check my computer here, Ah!
M: What?
W: There has been a cancellation for this evening. A honey moon suite is now available.
M: Great. I’ll take it.
W: But I’ll have to charge you two hundred fifty dollars for the night.
M: Ah. Man. I should get a discount for the inconvenience.
W: Well. The best I can give you is a ten percent discount plus a ticket for a free continental breakfast.
M: Hey. Isn’t the breakfast free anyway?
W: Well, only on weekends.
M: I want to talk to the manager.
W: Wait, wait, wait, Mr. Nelson. I think I can give you an additional 15 discount and I’ll throw in a free room for the next time you visit us,
M: That will be a long time.