A、Her photo ID and keys. B、Her photo and credit card. C、The agreement form and keys. D、Her photo ID and authorization letter. A

M: Good morning. What can I do for you?
W: I want to get some information about the Postal Box rental. What shall I do and what kind of documents should I provide?
M: (8) We need to have your government-issued photo ID, like your passport or your resident card. Then, you should complete an agreement form for the rental. And you also need to pay for the service.
W: I see. How much do I need to pay for a small one?
M: It is $ 15 per month. If you rent for a whole year, you just need to pay $ 150. You can pay the money either by cash or by credit card.
W: Uh. I have another question. Can someone else pick up my mail?
M: Yes. (9) But if you would like someone else to have access to your Postal Box, we require a letter of authorization. You can provide the letter when you rent the Postal Box.
W: I see. Can I pick up the mail at night? I notice your office is open 24 hours.
M: Yes, you can. (10) But we charge two extra dollars per month for the 24-hour security access service.
W: OK. I think I do need that service as I sometimes work overtime and cannot pick up the mails at the day time. By the way, if I move, can I cancel the Postal Box rental?
M: Yes. You are free to cancel the rental at any time. (11) But you need to bring your photo ID and your keys for the cancellation.
W: Thank you very much for your information. M: You are welcome.
　　8. What kind of document is needed for a Postal Box rental?
　　9. What should be provided if someone else picks up the woman’s letter?
　　10. What should the woman do if she wants to pick up her mails at night?
　　11. According to the man, what is needed to cancel the rental?