2. 外语
  3. From: Sara Davis To: Richard Harris Subject: Computer problem Date: Thursday, March 7,10: 30 A.M. Hi, Richard, Thank you for

From: Sara Davis To: Richard Harris Subject: Computer problem Date: Thursday, March 7,10: 30 A.M. Hi, Richard, Thank you for

admin2015-09-22  41
问题 From: Sara Davis
To: Richard Harris
Subject: Computer problem
Date: Thursday, March 7,10: 30 A.M.
Hi, Richard,
Thank you for returning my call about the broken computer in room 3453. I had to leave the office early yesterday, so I didn’t receive your request for additional information until this morning.
The problem is that the computer was unstable and caused the computer to crash just after I tried to compute our monthly sales figures. Actually the computer seemed to run much more slowly than it used to. I wasn’t running a resource-heavy application but the computer was very slow. I turned it off and on again and again. However, it was very time-consuming.
I’ll need to make a monthly sales report for my boss. He has to attend the board meeting next Friday, March 15. Do you think you’ll be able to repair the computer by then? Since the computer contains very important figures, I desperately need the computer without any files damaged.
Thanks in advance for your help.
Sara
Sales Department
From: Richard Harris
To: Sara Davis
Subject: Re: Computer problem
Date: Thursday, March 7, 2: 30 P.M.
Dear Sara,
Thanks for getting back to me. This is the third computer the building reported to have the same malfunction. I called the technician yesterday, who said that the new accounting program installed last Friday probably needs to be reinstalled because there are some errors in the software program. However, you don’t need to worry about losing your data since it is not a virus problem.
I have to receive new installation CDs from headquarters, and they are expected to arrive on Monday. I should be able to repair the computer in your area two days before the board meeting. If I run into any delays, I will let you know so that you can make other arrangements.
Thank you.
Richard
Maintenance Department
According to Mr. Harris, what probably caused the problem?
选项 A、The computer was infected by some viruses.
B、The accounting program previously installed has some problems.
C、The computer was too outdated to run a program.
D、Some liquid was spilled on the computer.
答案B
解析 问题是关于电脑故障的，在第二个电子邮件里谈到不是病毒的问题，而是有必要重新安装会计软件。
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