A、The woman is a professor. B、The woman is the Dean’s assistant. C、The man is a senior student. D、The man is in big trouble. C

W: Hi, Mark, what can I do for you?
M: I’m just filling out this approval for graduation form for the Dean’s office and I hope I will be able to graduate next semester.
W: Well, as long as you’ve met the departmental requirements and you submit the form on time, you shouldn’t have any problem. Make sure you include all the classes you will have taken for your degree in finance and the optional courses too.
M: Yeah, but as I look over the form, I get confused because they’ve changed the requirements, so now I’m not sure if I’ll qualify to graduate next semester. I know I would’ve before, under the old requirements.
W: Well, when the business department changed the curriculum to include more courses because of the increasing globalization of business, we made sure that students would finish it through their second year, that is, those who were in their third or fourth year wouldn’t be affected. The new rules only apply to students in their first or second year.
M: Oh, that’s good to know. I am planning to take a management course next semester but I don’t know if it will count toward my major.
W: What’s the course?
M: Organizational behaviour.
W: Yes, that’ll count toward your major. That’s a difficult class, you know, but well worth it. So it looks like you’ll have all the required classes you need, you should be just fine. I assume you’ve taken a seminar?
M: Yeah, I took the marketing seminar.
W: OK, you’re looking good. Just to be on the safe side, why don’t you talk to someone in the Dean’s office before you give them the form?
M: OK. So should I just explain to them that even though one of these classes got changed from an elective to a required class, I don’t have to take it?
W: Yes, you’ve met the requirements for graduation. And if there’s something I need to do, let me know.
M: OK, thanks. I’ll let you know if I need your help.
Questions 1 to 4 are based on the conversation you have just heard.
1. What can we learn from the conversation?
2. What is the man confused about?
3. How does the woman comment on the course in organizational behaviour?
4. What does the woman suggest the man do?