说明:假设你是Leek Air-conditioning 公司售后服务部的John Green,写一封道歉信。 时间:3 月17 日。 内容:昨天收到客户的来信,信中称新买的空调没有按照规定的时间装好。向客户道歉,因为自己看错了时间而导致该错误的发生,并承

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问题 说明:假设你是Leek Air-conditioning 公司售后服务部的John Green,写一封道歉信。
时间:3 月17 日。
内容:昨天收到客户的来信,信中称新买的空调没有按照规定的时间装好。向客户道歉,因为自己看错了时间而导致该错误的发生,并承诺下周一完成安装。
注意信函格式!
Words for reference:
售后服务部 after-sale department

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答案 March 17 Dear Sir, I’m John Green from after-sale department, Leek Air conditioning Company. I’m writing to express my deep apology for the neglect of my job. I received your letter yesterday, which said that your newly bought air conditioner was not fixed as it was scheduled. I am terribly sorry for that. All of this is due to the fact that I misread the time. And we promise to finish the installment next Monday. Meantime, I sincerely apologize to you for your inconvenience caused by my mistake again. Sincerely yours, John Green

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