-- Good morning, Grand Hotel. -- Hello, I’d like to book a room for the nights of the 18th and 19th. --______.

admin2009-03-15  49

问题 -- Good morning, Grand Hotel.      -- Hello, I’d like to book a room for the nights of the 18th and 19th.      --______.

选项 A、What can I do for you?
B、Just a minute, please.
C、What’s the matter?
D、At your service.

答案B

解析 当顾客要求预订两夜的房间后,宾馆服务员应当核查届时是否还有空余的房间或记录顾客的姓名等,然后再向顾客作出答复,故应说“请稍等”(Just a minute)。
转载请注明原文地址:https://kaotiyun.com/show/sU8d777K
0

最新回复(0)