A、From the wanted column. B、From some of her friends. C、From a telephone directory. D、From a television commercial. B

M: Ace Employment Agency. Good morning.
W: Good morning. I wonder if you can help me. I’m looking for a job.
M: I’ll see what we can do. Uh...have you been to us before?
W: No. But you’ve managed to get jobs for some of my friends. So I thought, perhaps, you know...
M: Yes, I see. First of all, could you give me your full name?
W: Yes, of course. Susan Hollies.
M: Good. And could I have your phone number?
W: Yes. 7788992.
M: Fine. And your date of birth, please?
W: Feb. 3rd, 1980.
M: Thank you. Now, education. Which school did you go to?
W: I went to a secondary school in South Town.
M: And have you been to college?
W: No. I left full-time education when I was 18.
M: I see. Any qualifications?
W: Yes. I gained a shorthand and typing diploma at evening classes.
M: That’s good. Now, where are you working at the moment?
W: Well, I’ve got a job as a shorthand-typist. But I’m not enjoying it very much and it doesn’t pay very well.
M: I see. Have you applied for any other jobs?
W: Yes. I thought I’d like to be a policewoman. But they turned me down because I was too short.
M: What would you like to do now, then?
W: Well, I think I’d like to work in a travel agency.
M: I see. I think the best thing is for me to see what we might find for you. And then...
Questions 8 to 11 are based on the conversation you have just heard.
8. How did the woman get to know about the man’s company?
9. What formal education did the woman receive?
10. What do we learn about the woman’s occupation?
11. What will the man probably do next?