A、It always puts the needs of customers first. B、It always keeps pace with the latest development. C、It always puts the efficien

W: Mr. Gates, what kind of role did fate or luck play in your success?
M: Luck played a big role. I was fortunate to have family and teachers who encouraged me. I was incredibly lucky to become boyhood friends with Paul Allen. Without Paul, there would have been no Microsoft. Our timing in setting up the first software company aimed at personal computers was essential to our success. The timing wasn’t entirely luck, but without great luck it couldn’t have happened.
W: What do you think is more important to your success, intelligence or hard work?
M: Hard work, without a doubt, but not just my hard work. What really matters is the hard work of people who come to work with me.
W: Please explain the secret of your success.
M: There is no secret to success. But certain attitudes and approaches contribute to success. I’ll describe three that help me. First, I am very conscious of the value of time. Second, I always search for the new thing that is coming along. Third,[20]I hold the belief that a company should be customer-driven. It should pay close attention to what customers say they want, and then put that knowledge to work.
W: Do you regret not finishing college?
M:[21]I quit college to start Microsoft, and I don’t regret that. But I enjoyed college a lot, and I wish there had been time for me to finish.
19. What does Bill Gates think is more important to the success of his company?
20.What can we learn about Gates’ company?
21. What does Gates think of his college education?