首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
• Look at the telephone message below. • Some information is missing. • You will hear a dialogue between a man and a woman. • Fo
• Look at the telephone message below. • Some information is missing. • You will hear a dialogue between a man and a woman. • Fo
admin
2010-08-20
61
问题
• Look at the telephone message below.
• Some information is missing.
• You will hear a dialogue between a man and a woman.
• For each question (9-15), fill in the missing information in the numbered space, using a word, numbers or letters.
• You will hear the conversation twice.
Telephone Message
From: (9)______ To: (10) ______
Name of the caller’s company: (11)______
Problem: Something is wrong with a machine whose model is: (12)______ , which was bought about (13)______ ago. No (14)______ has been sent to the customer.
Ways to solve the problem: Send a service operator on Wednesday at (15)______ in the afternoon together with some instruction.
F: Hallo. IBM Sales and Service, Kate Scott speaking.
M: Good morning, Mrs. Scott, Robert Harvey of New York Life here.
F: How do you spell your name, please?
M: Robert Harvey. That is R-O-B-E-R-T, H-A-R-V-E-Y.
F: Oh ... hello, Mr. Harvey, what can I do for you?
M: We bought an IBM-R50 from you about four months ago and we’re having some problems with it.
F: Can you tell me what the main problem is, Mr. Harvey?
M: I don’t think that it’s anything major. It just seems that the quality of the printouts could be better.
F: I see. Has your staff been given instruction on how to operate the machine?
M: I don’t believe we’ve had any formal instruction yet, Mrs. Scott.
F: That’s strange. I’ll send a service operator over. If you’d like, he could also give your staff some instruction on how to use your new IBM-R50.
M: That sounds fine.
F: When would it be convenient for you?
M: How about Wednesday at three in the afternoon?
F: That would be possible. I’ll send you a confirmation of that appointment.
M: Thanks a lot. Bye, Mrs. Scott.
F: Thanks for calling, Mr. Harvey. Bye.
选项
答案
Kate Scott
解析
转载请注明原文地址:https://kaotiyun.com/show/0TEO777K
本试题收录于:
BEC初级听力题库BEC商务英语分类
0
BEC初级听力
BEC商务英语
相关试题推荐
Lookatthenotesbelow.Youwillhearawomanorderingproducts.ORDERFORMInformationofCustomerNa
Youwillhearanotherfiveshortmessages.Foreachmessage,decidewhatthespeakerisdoing.WriteoneletterA—Hnexttoth
Lookattheformbelow.Youwillhearamessageaboutasecretarygivinginformationtoherbossabouthisschedule.
A.Ididn’texpressmyselfwell.B.Imisunderstoodtheadvertisement.C.ItwasshorterthanIexpected.D.Iwasn’tap
FlightsInformation1.BA027at21:30arrives(9)at17:40,KLM221at19:10toManila.2.Very(10)transfertime.3.Flig
Lookatthenotebelow.Youwillhearawomanleavingamessageaboutwheretoholdameeting.
Lookatthenotebelow.Youwillhearamancallingforameeting.Callfrom【C9】______Coxhasthe【C10】______andshemaynotbe
Lookatthenotesbelow.Youwillheartwocolleaguesdiscussinganadditionallocationfortheirbusiness.
Fromwhichplatformdoesthetrainleave?Whichproducthasbeenthemostsuccessful?
Thisplatformwouldcollapseifallofus______onit.
随机试题
资本的价值构成是指()
病人吞咽梗阻,胸膈痞闷,口干咽燥,舌质偏红,苔薄腻,脉弦滑,选方
某猪场7日龄哺乳仔猪发病,病初呕吐,继而水样腹泻,粪便内含有未消化的凝乳块,病死率达90%;取病猪粪便经处理后电镜观察,可见表面具有放射状纤突的病毒。该猪群感染的病原可能是
通常称用于划分的标准为()。
调制罩面用的石灰浆不得单独使用,应掺人麻刀和纸筋等以()。
根据票据法律制度的规定,汇票持票人可以取得期前追索权的情形有()。
依照法律,下列人员中属于县人民政府组成人员的有:
某工厂有100名工人报名参加了4项专业技能课程中的一项或多项,已知A课程与B课程不能同时报名。如果按照报名参加的课程对工人进行分组,将报名参加的课程完全一样的工人分到同一组中,则人数最多的组最少有多少人?()
根据所给材料,回答下列问题。照相术传入之初,被认为是“妖术”,能“摄取灵魂”。国人对于照相误解颇多,甚至引发了中西冲突。为此,有照相馆宣扬拍摄照片能摄去“衰运”,由此吸引了大批民众。当然,照相馆真正发展,还得依赖科技知识的传播和照相馆自身务实的探
So-called"greenroofs"—urbanrooftopscoveredwithgrasses,plantsandothertypesofgreenery—arebecomingincreasinglypopula
最新回复
(
0
)