首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
• Look at the telephone message below. • Some information is missing. • You will hear a dialogue between a man and a woman. • Fo
• Look at the telephone message below. • Some information is missing. • You will hear a dialogue between a man and a woman. • Fo
admin
2010-08-20
60
问题
• Look at the telephone message below.
• Some information is missing.
• You will hear a dialogue between a man and a woman.
• For each question (9-15), fill in the missing information in the numbered space, using a word, numbers or letters.
• You will hear the conversation twice.
Telephone Message
From: (9)______ To: (10) ______
Name of the caller’s company: (11)______
Problem: Something is wrong with a machine whose model is: (12)______ , which was bought about (13)______ ago. No (14)______ has been sent to the customer.
Ways to solve the problem: Send a service operator on Wednesday at (15)______ in the afternoon together with some instruction.
F: Hallo. IBM Sales and Service, Kate Scott speaking.
M: Good morning, Mrs. Scott, Robert Harvey of New York Life here.
F: How do you spell your name, please?
M: Robert Harvey. That is R-O-B-E-R-T, H-A-R-V-E-Y.
F: Oh ... hello, Mr. Harvey, what can I do for you?
M: We bought an IBM-R50 from you about four months ago and we’re having some problems with it.
F: Can you tell me what the main problem is, Mr. Harvey?
M: I don’t think that it’s anything major. It just seems that the quality of the printouts could be better.
F: I see. Has your staff been given instruction on how to operate the machine?
M: I don’t believe we’ve had any formal instruction yet, Mrs. Scott.
F: That’s strange. I’ll send a service operator over. If you’d like, he could also give your staff some instruction on how to use your new IBM-R50.
M: That sounds fine.
F: When would it be convenient for you?
M: How about Wednesday at three in the afternoon?
F: That would be possible. I’ll send you a confirmation of that appointment.
M: Thanks a lot. Bye, Mrs. Scott.
F: Thanks for calling, Mr. Harvey. Bye.
选项
答案
Kate Scott
解析
转载请注明原文地址:https://kaotiyun.com/show/0TEO777K
本试题收录于:
BEC初级听力题库BEC商务英语分类
0
BEC初级听力
BEC商务英语
相关试题推荐
Youwillheartwomanagers,LouisandSally,discussingchangesintheircompany.Foreachquestion23—30,markoneletter(A,
Youwillheartwomanagers,LouisandSally,discussingchangesintheircompany.Foreachquestion23—30,markoneletter(A,
YouwillhearatalkgivenbyaspokesmanoftheU.S.InternationalCommunicationDepartment.Hetalksaboutanumberofprivat
Lookattheformbelow.Youwillhearamessageaboutasecretarygivinginformationtoherbossabouthisschedule.
Lookatthenotebelow.Youwillhearawomanleavingamessageaboutwheretoholdameeting.
•Lookatthenotebelow.•Youwillhearanoticeaboutaluncheonmeeting.1ThePan-Americanwillhavealuncheonmeetingthis
Lookatthenotesbelow.Youwillheartwocolleaguesdiscussinganadditionallocationfortheirbusiness.
Wherecanshefindtheotherprinter?Howcanshegetthedata?
Fromwhichplatformdoesthetrainleave?WhatdoesPeterorder?
随机试题
最早从艺术的审美特征出发来划分艺术形态的美学家是【】
处理宫缩乏力所致产后出血措施中,何者最迅速有效
在社会主义市场经济条件下,加强医德建设,可以
甲公司为增值税一般纳税人,增值税税率为17%。假定不考虑其他相关税费,2015年6月份甲公司发生如下业务:(1)销售A商品为600万元(不含增值税),款项尚未收到,商品实际成本为450万元,市场上同类商品的平均成本为480万元;(2)向乙公司转
资产负债表左方反映的经济内容有()。
WhenIsettledinChicago,mynewcityseemedsobigandunfriendly.ThenIhada【C1】______problemandhadtogotohospitalfor
2013年3月22日至30日,国家主席习近平对俄罗斯、坦桑尼亚、南非、刚果共和国进行国事访问并出席金砖国家领导人第五次会晤。这次访问是我国新一届中央领导集体外交开局之旅,从外交意义上来说,()着眼的是中国外交的根基。
简述王充的教育思想的主要内容。
自从参加瑜伽班后,______。
Thelibrary’scollectionisa______ofAsianAmericanhistoricaldocuments,includingrarematerialsaboutracerelations.
最新回复
(
0
)