首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
Dear Customer Service Representative, Hello. I purchased a Microtech Microwave Oven (Model 37) at your shop a few weeks ago. Abo
Dear Customer Service Representative, Hello. I purchased a Microtech Microwave Oven (Model 37) at your shop a few weeks ago. Abo
admin
2011-03-11
63
问题
Dear Customer Service Representative,
Hello. I purchased a Microtech Microwave Oven (Model 37) at your shop a few weeks ago. About a week ago I noticed a hair-line crack in the glass of the door. Yesterday I checked the crack and noticed that it has expanded.
The microwave oven has a full two-year unconditional warranty. There’ s one problem. I don’t remember at the moment where I am keeping the warranty.
I have patronized your store for many years, and have never had any trouble with any products before. The microwave oven is working well, but I’m concerned about the crack. I’ m afraid that electromagnetic waves are leaking through the crack, and that these may be injurious to my daughter’ s health. I haven’t noticed anything unusual yet, but I don’t want to take any chances. She spends a considerable amount of time playing in the kitchen near the microwave oven. I hope you don’t think I’ m exaggerating my concerns. I feel my situation warrants special consideration.
I have unplugged the microwave oven, and have decided not to use it. I don’ t know what caused the glass of the door to crack. I used the microwave oven in accordance with the instructions in the manual. Would it be possible for you to replace the microwave oven? I would appreciate it.
Yours truly,
Nora Peletz
Dear Ms. Peletz,
Hi. Thank you very much for the letter in which you informed me about your predicament. You mentioned in the letter that there is a crack in the glass of the door, and that you have decided not to use the microwave oven. I apologize for the inconvenience. I have already arranged for a replacement to be delivered to your house. When would be a good time for it to be delivered? Our normal delivery hours are Monday through Saturday from 9:00 A.M. to 6:00 P.M. However, we can deliver it whenever it’s convenient for you.
In case you are wondering, you will not have to pay for the replacement. Please accept a complimentary gift in token of our gratitude to you. We appreciate your patronage, and look forward to serving you in the future.
Yours sincerely,
Sasha Pavorotti
Sasha Pavorotti, Manager
What would Ms. Pavarotti like to know?
选项
A、Whether her offer is acceptable to Ms. Peletz
B、Whether her shop can check the machine
C、When a delivery can be made
D、How her shop should compensate Ms. Peletz for the damages
答案
C
解析
(第二篇文章)Pavorotti在信中问PeIetz女士:“什么时候方便给您送货?(When would be a good time for it to be delivered?)”因此Pavorotti想知道的是(C)When a delivery can be made(什么时候送货)。
转载请注明原文地址:https://kaotiyun.com/show/0uid777K
本试题收录于:
托业阅读题库托业(TOEIC)分类
0
托业阅读
托业(TOEIC)
相关试题推荐
Thereweremorepeopleonthetrainthanheexpected.He______expectthatthereweresomanypeopleonthetrain.
Ifyouhaveanyquestions,please______yourhands.
Someofthedoctorsarepaidalmosttwiceas______asthenurses.
A、Iagree.B、Tea,please.C、Mypleasure.B
A、Bycar.B、Forsomeinformationabouttravel.C、InNewYork.B
Anassetthatwasacquiredatacostof$110,000on1JanuaryYear1,hasanestimatedscrapvalueof$10,000andanestimatedu
Theproductionpossibilitiescurverepresents______.
Inordertoimproveforeignexchangeadministrationandmaintainstrongbalanceofpaymentsposition,ChinapromulgatedtheRegu
Ms.BarbMcCarthyShinjukuHotel
随机试题
关于股份制商业银行的下列说法中错误的是()。
党对军队绝对领导的最高实现形式是()
主动脉在维持舒张压中起重要作用,主要是由于主动脉
产后出血导致失血性休克时的补血原则是
生地黄的主要归经是牡丹皮的上要归经是
安全警示牌的类型包括()。
我国西部大部分省区特别是()地区水土流失严重,土地荒漠化加快,是自然生态最脆弱、土地生产率最低的地区。
宋刚、常达、王欣、柳大文、刘莺5人参加电视大奖赛中共同闯关成功,荣获赴三亚旅游机会。5人约定在三亚会面。宋刚到三亚后,已有两人先到,王欣比常达先到、比刘莺后到,柳大文最后到达。根据上述断定,5人到达三亚的后、先顺序是:
在公民享有的宪法基本权利体系中,不属于公民政治权利的是()。
在学校每间宿舍住1到6名学生,每个学生只在一间宿舍居住,则实体宿舍与实体学生间的联系是()。
最新回复
(
0
)