Business memo is frequently used in companies. It is called an intra-company communication because it is used by people in their

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问题     Business memo is frequently used in companies. It is called an intra-company communication because it is used by people in their own company. They change to letters, however, when they write messages to people who do not work for their company.
    A memo creates a written record that may or may not be filed, depending on the receiver and the subject. As you know, spoken language may be misunderstood or forgotten. So, the memo becomes a record that does much to ensure the complete communication between the receiver and the sender.
    The standard form of a memo frequently carries a pre-printed series of items: To, From, Date and Subject. The first two items include the names of the receiver and the sender. A well-written subject line tells the reader the key topic or topics the memo is about.
    Business Memo Range of application: frequently used in【R1】________
    Functions:
    1) to create a written【R2】________that may or may not be filed
    2) to【R3】________the complete communication between the receiver and the sender
    The standard form of a memo includes:
    1) To; 2) 【R4】________; 3) Date; 4)【R5】________
【R2】

选项

答案record

解析 本题考查商务备忘录的功能。根据文章第二段第一句可知,备忘录创建一个书面记录,因此填入record。
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