2. 外语
  3. West Coast Rail would like to reward its loyal customers by offering superb online discounts on all rail tickets valid for trave

West Coast Rail would like to reward its loyal customers by offering superb online discounts on all rail tickets valid for trave

admin2020-05-13  49
问题 West Coast Rail would like to reward its loyal customers by offering superb online discounts on all rail tickets valid for travel between October and January. Gold rail card holders can take advantage of a huge 30% saving on all services and routes, and customers with a Silver rail card will save 20% on all off-peak journeys. You can purchase an unlimited number of tickets for travel at these amazing discounted rates, and our Web site contains information about all of our routes and services.
As a bonus, if you upgrade your rail card to our Platinum service, we will see that you receive exclusive offers directly to your inbox every month, and your first journey will be absolutely free. Please note that once confirmed, tickets are nonrefundable but can be exchanged for a $10. 00 admin fee.

From: Anne McDonald
To: Customer Services
Date: September 24
Subject: Booking Confirmation
Dear Sir/Madam,
I’m contacting you regarding a booking I recently made with you via your Web site. According to your latest offer, my rail card subscription means that I should have received a 30% discount on my travel tickets. However, the discount I received was actually only 20%. As a loyal customer, I would appreciate it if you could arrange to refund me the difference.
Additionally, I would like to exchange one of my tickets; I am no longer able to make the 15:02 departure time for the WCR5433 service and would like to change my ticket to the 16: 02 departure time. I would be grateful if this could be arranged.
Regards,
Anne McDonald
Which journey does Ms. McDonald indicate she wishes to change?
选项 A、Hunter’s Mill to Pockelfields
B、Pockelfields to Hunter’s Mill
C、Lincoln Stadium to Saltsburgh Road
D、Saltsburgh Road to Lincoln Stadium
答案D
解析 McDonald在电子邮件的后半部分说，“I am no longer able to make the 15：02 departure time for the WCR5433 service and would like to change my ticket to the 16：02 departure time．”无法乘坐15：02出发的WCR5433，想变更到16：02出发的。因此，由旅行详细信息上McDonald想要变更的旅行相应的服务号是WCR5433可知，其是从Saltsburgh Road到Lincoln Stadium的旅行，故正确答案是(D)。
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