Why is the woman calling?

W: Hello.(48)This is Nicole Anderson in the sales department.(47)I’m calling because I haven’t received my paycheck for the last month.
M: Nicole Anderson in the sales department? Let me see. The computer says that your check has already been sent to your home address last Tuesday. It should’ve arrived by now.
W: No, I haven’t received it yet. It must have been sent to the wrong place.
M: Don’t worry. In case there’s a delay like this, we stop the payment on the original check and issue a new one. So(49)please stop by the payroll department and pick it up sometime tomorrow.