One lunchtime, May Ward was doing her shopping in a local supermarket, when she suddenly slipped and fell. She was badly shaken

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问题     One lunchtime, May Ward was doing her shopping in a local supermarket, when she suddenly slipped and fell. She was badly shaken and bruised but【C1】______nothing serious resulted. It turned out that she has slipped on some ice-cream which had been spilled on the floor. Two weeks later she wrote to the firm to claim compensation. She asserted that they had been negligent and【C2】______in not keeping the floor clean. The firm denied it and【C3】______that they had a proper system and【C4】______for keeping the floor clean.
    Since Mrs. Ward felt that she was【C5】______to compensation, she sued the firm in the Law Courts. Here the firm claimed that it did not follow, just because someone has slipped on the floor, that they must have been negligent carrying out their duties. They said that unless the customer could prove how the ice-cream came to be on the floor, and how long it had been left there before the accident happened, she had not made out a proper【C6】______against them. But the judge took a different view. He said that the accident would not have happened at all if the firm had taken【C7】______care. It was up to the firm, he said, to provide【C8】______, that the accident did not【C9】______from any negligence on their part. They would【C10】______be in a better position than the customer to establish how long the ice-cream had been spilt and explain the circumstances to the Courts. The final result was that Mrs. Ward received £137 as payment for damages.
    A)reasonable B)obviously C)evidence D)case
    E)innocent F)inconvenience G)derive H)maintained
    I)entitled J)arise K)careless L)unexpectedly
    M)determine N)fortunately O)instructions
【C4】

选项

答案O

解析 此处应为名词,与前面的a proper system并列,是公司为自己辩护的理由。结合后面的“保持地面整洁”选择词库中的instructions,表示“保持地面整洁的指示”。
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