Product Invoice 1 set of bed sheets......... $29.99 2 curtains................... $100.00 1 small rug.................. $42.99

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问题 Product Invoice
1 set of bed sheets.........  $29.99
2 curtains................... $100.00
1 small rug.................. $42.99
1 pair of sleepers.......... $21.99
3 pillows..................... $35.00
5 towels.....................  $20.00
UrbanOnline Co.
505 North Michigan Avenue,
Chicago IL 60611
To whom it may concern:
My name is Janet Perez, and I ordered some products from your online shop. I received the products and invoice, but there are some mistakes with my order.
The invoice states that I ordered two curtains, but in fact, I only ordered and received one. I would like to make sure that I am refunded the extra money I paid for the extra curtain.
It is also written on the invoice that I ordered a small rug. I never ordered the rug, but I received it anyway. Please give me instructions on how I can return it to you. I would like my money back for this item, too.
Also, even though the price of one set of bed sheets is listed as $19.99 on your web site, I was charged $29.99. This is not a small jump in price. Could you tell me the reason for it? I would like to be paid back the difference.
I am sending along a copy of my invoice. Please look at it and correct the errors as soon as possible. I will follow up this letter with a call to your headquarters.
                                                                               Regards,
                                                                             Janet Perez
What will Ms. Janet Perez do next?

选项 A、Go to the company
B、Collect her refund
C、Send back the rug
D、Call the company

答案D

解析 (第二篇文章)Janet Perez先生在信的结尾写道:我会给你们公司总部打电话搞清楚这封信里提到的问题。(I will follow up this letter with a call to your headquarters.)因此他接下来要做的事是选项(D)“给公司打电话(Call the company)”。
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