•You will hear five short pieces. • For each piece decide which type of business each speaker is talking about. Write one letter

M: First of all we look at the target market, then we’d like to collect some information about the products before deciding on the best approach for the promotion. Our marketing and design teams are very experienced and they’ll be happy to discuss their ideas with you. We’d also give you any estimates free of charge before you decide which media to go for.

F: We’re experienced in various document types but specialized in commercial and technical ones.  We work in all major European languages and we’ll consider most deadlines. In the case of longer documents, we can always get more than one person working on it if necessary. Everything is treated with confidential and we have our own courier service to guarantee safe delivery.