Who is the woman?

W Brian, I dropped by the store yesterday afternoon. I was kind of surprised. It doesn’t look like the decorator is doing a very good job with the interior.
M The decorator has been finishing up another project while he gets started on yours.
W Well, the grand opening is scheduled for December 11. I’ve planned to have a big ceremony and grand opening event.
M Don’t worry, once the decorator finishes the other job, he’ll be spending all of his time getting your store ready.