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  3. You bought a new color TV set made in Guangdong, but it is in poor quality. You want to write a letter to the store and have the

You bought a new color TV set made in Guangdong, but it is in poor quality. You want to write a letter to the store and have the

admin2011-10-20  28
问题     You bought a new color TV set made in Guangdong, but it is in poor quality. You want to write a letter to the store and have the set repaired or changed. Your letter should cover the following points:
    1) the picture is not clear enough, and some channel buttons don’t work well;
    2) sometimes there is no sound, and the color is not stable;
    3) Customer First, Service Best.
    You should write about 100 words. Do not sign up your own name at the end of the letter. Use "Li Ming" instead. You do not need to write the address.
选项
答案Dear Sir/Madam, One month ago, I bought a new color TV set made in Guangdong from your store at the recommendation of your salesman. But now I’m afraid I have to complain of its poor quality. First, the picture does not appear clear at all. Second, some channel buttons do not work well. What’s more, sometimes there is even no sound and the color is not stable. Se, you see, instead of getting enjoyment, we’ve got trouble and inconveniences from this TV set. I am a constant customer of your store and appreciate your slogan "Customer First, Service Best" very much. I really wish what has happened was accidental and I want to have this set repaired or changed. If not, I’d rather have my money back. I’m looking forward to an early and satisfactory reply from you. Yours sincerely, Li Ming
解析 尊敬的先生/女士：
    一个月前，我从您的商店买了一台新的广东产的彩电，这是您的销售员推荐给我的。但是现在我恐怕要抱怨一下它的低质量了。首先，屏幕上的显示根本就不清晰；其次，有些频道的开关不太管事。而且，有时甚至都没有声音，颜色也不稳定。所以，你也能明白我们不但得不到快乐，还经常为了这台电视机陷入麻烦和不便之中。
    我是你们商店的常客，并且对于你们的"顾客优先，服务最好"的标语非常欣赏，我真的希望所发生的事情只是偶然情况，我希望这台电视机能够得到修理或者换一台新的给我。如果不能这样，那我希望给我退钱。
    期盼着您的尽快地让人满意的答复。
                                                                 您真诚的，
                                                                   李明
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