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Who is Mrs Sutton worried about? 【13】
Who is Mrs Sutton worried about? 【13】
admin
2009-05-13
50
问题
Who is Mrs Sutton worried about?
【13】
MRS SMITH: Hello, Mrs Sutton. Come in. How are you settling in next door? Have all your things from Canada arrived yet? I thought I saw a removals van outside your house yesterday afternoon.
MRS SUTTON: Yes. They came yesterday. We spent all day yesterday arranging them. It’s beginning to feel a bit more like home now.
MRS SMITH: That’s good. Look, come in and sit down. Are you alright? You look a bit worried.
MRS SUTTON: Well, I am a bit. I’m sorry to bother you so early, Mrs Smith, but I
wonder if you could help me. Could you tell me how I can get hold of a
doctor? Our daughter, Anna, isn’t very well this morning and I may have Q11
to call somebody out. She keeps being sick and I am beginning to get a
bit worried. I just don’t know how the health system works here in
England. All I know is that it’s very different from ours back in Canada.
MRS SMITH: Well, I don’t know really where to start. Let me think. Well, the first thing
you have to do is find a family doctor sometimes we call them general
practitioners as well - and register with him or her. If you live here, you’ve
got to be on a doctor’s list. If you’re not, things can be a bit difficult.
Nobody will come out to you if you’re not registered. Anyway, they work Q12
in things called practices. Sort of small groups of family doctors all
working together in the same building. Now what you’ve got to do this
morning is register with one of them.
There are two practices near here, so we’re quite well off for doctors in
this part of Manchester. There’s the Dean End Health Centre about ten
minutes’ walk away and there’s another practice in South Hay. That’s
about five minutes away going towards the town centre. We’re registered
at the Dean End one, but they’re both OK. There are about six doctors in Q13
our practice and four in the other. So ours is quite big in comparison. Q14
And the building and everything’s a bit more modern. South Hay is a bit
old-fashioned but the doctors are OK. Their only problem is that they Q15
don’t have a proper appointment system. Sometimes you have to wait for
ages there to see someone.
Anyway, you go to the receptionist in whichever health centre and ask
her to register you with a doctor there. You have to fill in a form, but it
doesn’t take long. Ours is called Dr Jones and we’ve been going to him for
years - ever since we moved here fifteen years ago. I wouldn’t say he’s
brilliant but I suppose he’s alright really. We’re used to him now. They say Q16
he’s very good with elderly people, but he does tend to get a bit impatient
with children. Listen, the one who’s supposed to be really good with small
children is Dr Shaw. I’ve heard lots of people say that. She’s young and
she’s got small children of her own. So you could try registering with her.
And if her list is full, I heard somebody say the other day that there’s a
really nice young doctor at South Hay, a Dr Williams. He holds special Q17
clinics for people with back trouble. But that’s not really your problem, is it?
MRS SMITH: If you want a doctor to visit you at home, you have to ask for a home visit.
You’re supposed to do that before 10.30 in the morning, but obviously, if
it’s an emergency, you can phone at any time, night or day. It might not be
your doctor that comes, though. It’s quite often one of the other doctors
in the practice. It doesn’t really seem to make much difference.
Otherwise you make an appointment to see your doctor at the health
centre. You usually get seen the same day. Not always of course, but
usually, as I say. They hold surgeries between 9 and 11.30 every weekday, Q18
and from 4 to 6.30 Monday to Thursday. Saturdays are only for
emergencies.
When the doctor sees you, he gives you a prescription. He writes what
medication you need on it and you take it to a chemist’s shop. There’s one
opposite the centre.
If it’s for a child under 16, you don’t have to pay. So if it’s for Anna,
there’s no problem. The same thing goes if you’re unemployed or retired, Q19
or if you’re pregnant. Just as well because it’s not cheap. You pay the same
price for each item the doctor has prescribed. At the moment it’s Q20
something like £5 per item. So you pay for the medication but the
consultation with the doctor doesn’t cost you anything. It’s completely free
as long as you’re a resident here. You’re going to be here for three years,
aren’t you? So there shouldn’t be any question of you paying anything to
see the doctor. So that’s one less problem to worry about.
Look, Mrs Sutton. If you want, I’ll sit with your daughter for half an
hour if you want to go down to the health centre to register. It’s no trouble
really, don’t worry.
MRS SUTTON: Are you sure you wouldn’t mind? That would really help me a lot. I’ll ask them if they can send someone round later to see Anna. I think I’ll try the Dean End Centre.
MRS SMITH: Good idea. Don’t worry about Anna.
MRS SUTTON: Right. I’ll be back as soon as I can.
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