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外语
What’s the possible relationship between the two speakers?
What’s the possible relationship between the two speakers?
admin
2010-01-15
66
问题
What’s the possible relationship between the two speakers?
W: Sound and Vision, Administrative Department, Eve Wheeler speaking. Can 1 help you?
M: Good afternoon, Madam. This is John Cruise. I wish to register a complaint about my video recorder.
W: I see. I hope I can be of some help. Can you explain what the problem is, please?
M: Well, the recorder has severely damaged two quite valuable tapes of mine. And you guaranteed that this machine is the best there is. I hope you understand that a simple repair is just not enough; I demand compensation for the lost tapes as well.
W: I’m sorry; that’s all very unfortunate. I’m sure something can be done. I will put you through to our legal consultant, Mrs. Schroder. One moment please. (dialing sound ... )
W: Hello, Mr. Cruise? Thank you for waiting. I’m awfully sorry, but Mrs. Schroder is having a meeting right now. Could she call you back later this afternoon?
M: I hope you’re not trying to get rid of me.
W: Not at all, Sir. I have noted your complaint and I will urge Mrs. Schroder to call you back as soon as possible. Could I have your phone number, please?
M: Yes. It’s 0181 945 8719.
W: Thank you very much. Goodbye.
M: Bye.
选项
A、An exchange of the video recorder for a new one.
B、A refund of the video recorder and two tapes.
C、A repair of the video recorder and compensation for his tapes.
D、An immediate apology for the service.
答案
C
解析
本题测试对细节内容的理解能力。根据原文中的相关信息“a simple repair is just not enough;I demand compensation for the lost tapes as well”,可以直接找到正确答案C。
转载请注明原文地址:https://kaotiyun.com/show/3onK777K
0
专业英语四级
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