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When a consumer finds that his purchase has a fault in it, the first thing he should do is to______ If a consumer wants a quick
When a consumer finds that his purchase has a fault in it, the first thing he should do is to______ If a consumer wants a quick
admin
2009-08-21
69
问题
When a consumer finds that his purchase has a fault in it, the first thing he should do is to______
If a consumer wants a quick settlement of his problem, it is better to complain to______
选项
A、the store manager
B、a shop assistant
C、the manufacturer
D、a public organization
答案
A
解析
细节题。由第二段第二句“Generally…settled”可知,顾客投诉的对象级别越高,问题就解决得越快。
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