What’s the purpose of the hotel’s reconstruction program? To improve its ______. Why does the hotel apologize to the guests? B

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问题 What’s the purpose of the hotel’s reconstruction program?
To improve its ______.

Why does the hotel apologize to the guests?
Because of ______ caused by the reconstruction program.

选项

答案inconvenience

解析 细节题。本题询问“为什么酒店要向顾客道歉?”根据倒数第一段“We apologize for the inconvenience.”可知酒店道歉主要是因为给顾客造成了不便。
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