A、A team manager must set very clear and high objectives. B、Teams must consist of members from different cultures. C、Team member

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问题  
Changing technology and markets have stimulated the team approach to management. Inflation, resource scarcity, reduced personnel levels and budget cuts have all underscored the need for better coordination in organizations. Team management provides for this coordination. Team management calls for new skills if personnel potential is to be fully realized. Although a team may be composed of knowledgeable people, they must learn new ways of relating and working together to solve cross-functional problems. When teams consist of experienced employees from hierarchical organizations who have been conditioned to traditional organizational culture, cooperation may not occur naturally. It may need to be created. Furthermore, the issue is not just how the team can function more effectively, but how it integrates with the overall organization, or society that it supposes it serves. A group of individuals is not automatically a team. Therefore, team building may be necessary in order to improve the group’s performance. Casey, an expert in this field, suggests that the cooperation process within teams must be organized, promoted and managed. He believes that team corporation results when members go beyond their individual capabilities, beyond what each is used to being and doing. Together, the team may then produce something new, unique and superior to that of any one member. For this to happen, he suggests the multi-cultural managers exhibit understanding of their own and others’ cultural influences and limitations. They should also cultivate such skills as toleration of ambiguity, persistence and patience, as well as assertiveness. If a team manager exemplifies such qualities, then the team as a whole would be better able to realize their potential and achieve their objectives.
    9.What should team members do to fully realize their potential?
    10.What needs to be considered for effective team management?
    11.What conclusion can we draw from what Casey says?

选项 A、A team manager must set very clear and high objectives.
B、Teams must consist of members from different cultures.
C、Team members should be knowledgeable and creative.
D、A team manager should develop a certain set of skills.

答案D

解析 在文章的最后部分,说话者提到了这个领域的专家凯西的一些观点:凯西建议多元文化的管理者要表现出对他们自己以及其他人的文化影响和局限性的理解。此外,他们还应该培养诸如容忍歧义、恒心和耐心,以及坚定自信这样的能力。D项是对这部分内容的概括,故为正确答案。短文中并未提到设定非常清晰且很高的目标,故排除A项;B项和C项中的部分信息虽然在短文中有提及,但选项表述与原内容并不相符,都应排除。
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