• Write an answer to one of the questions 2-4 in this part. 1. Question 2 • You are Financial Advisor to a toy manufacturer。

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问题    • Write an answer to one of the questions 2-4 in this part.
1. Question 2
   • You are Financial Advisor to a toy manufacturer。You have been asked to write a proposal about money management in the coming financial crisis.
   • Write the proposal.including the following points:
   ——refinement of your business processes,
   ——re-evaluation of your creditors and debtors,
   ——setting aside of savings for the worst times.  
2.    Question 3
   • A long-time client has written to complain about an under。shipment in their Christmas order.You have been asked to write a letter to apologise and offer solutions.
   • Write the letter:
   ——apologising for the mistake on your side,
   ——Offening solutions to the problem,
   ——showing your appreciation of their business,
   ——promising that such problems will not happen again.  
3.    Question 4
   • Your organisation has undertaken a series of experiments in order to become more cost effective.
   You have been asked to write a report summarising the results of these cost-reducing strategies.
   • Write the report to the General Manager.including:
   ——a general introduction to this reform.
   ——One or two of the most effective strategies in this reform,
   ——One of the problems that surfaced during the course,
   ——what measures were taken to solve the above-mentioned problem.

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答案 The current business environment is in turmoil,so there are several urgent issues for US to consider in terms of money management.We should first of all,streamline our processes for less waste and greater efficiency.The starting points can be storage costs and public relations expenses. It will also be helpful to reevaluate our creditors and debtors.We should be aware that as a small business,the bank is not our only source of credit.We have credit lines with vendors,who,even though facing the same problems as ourselves,are afraid of losing an excellent customer.What we can do now is sit down with our creditors and discuss our business future and payment terms together. In addition,we have our debtors to resort to.It is time that we reconsider our cooperation with those customers who have consistently defaulted on payment,because things are unlikely to get better for them any time soon.At the same time.we should strengthen our relationship with clients in credit with us。Ultimately we need to decide what’s best for our business. Finally,it is important that we put some money into a‘doomsday account’,which will keep our head above the troubled waters when the really hard storms blow.If possible,about 5 percent of our revenue should be set aside per month for this purpose.

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