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  3. Task 6 Increase in Orders The manufacturing company you work for has experienced a sudden increase in customer orders and is con

Task 6 Increase in Orders The manufacturing company you work for has experienced a sudden increase in customer orders and is con

admin2010-02-11  87
问题 Task 6 Increase in Orders
The manufacturing company you work for has experienced a sudden increase in customer orders and is considering asking staff to work extra hours. You have been asked to advise on this.
Discuss, and decide together:
What the possible disadvantages could be of staff working extra hours?
   What other steps the company could take to deal with the unexpected increase in orders?
选项
答案Suggested discussion: Candidate A: There are possible disadvantages for both employers and employees. For example, staff working extra hours may result in higher utility costs because of the longer hours of operation. Candidate B: Also, some key staff members may be needed but unavailable at certain times. Time record keeping becomes more complicated. In some instances, union-management relations may be more difficult because issues raised by working extra hours may be difficult to resolve. Candidate A: I agree with you. In addition, working extra hours may lead to low efficiency and low morale. As a result, it should have a negative effect on employee performance. Candidate B: You’re definitely right. What’s more, the employer will have to pay more for extra hours. And working extra hours should lead to worse utilization of machinery. Candidate A: Besides, it will bring decreased productivity and produce an unhappy workforce, because extra working hours forces staff to have less control over their working lives. As a result, they shall have less energy in dealing with their customers. Candidate B: You’re right. Do you have any ideas about time management? I mean what other steps shall we possibly take to deal with the unexpected increase in orders? Candidate A: That’s what we are going to discuss. Other work time concepts are. being studied and various experiments are being conducted. The 4-day week, the shorter week (less than the so-called American 40-hour standard), and the seven-day service week (already used in retailing) are examples. Advantages and disadvantages for employers, employees, the clientele, and the general public need to be evaluated. In any event, motivational implications for the employees are among the important matters receiving major attention. What do you see about flextime? Candidate B: The concept of flextime is simple. A fixed schedule of a beginning time and an ending time for the workday is replaced by a flexible one. Candidate A: The flexible approach entails two different types of work times during the day: (1) a base or core time when all workers must be present, and (2) the flexible time before and after the core time, when most workers may choose to arrive and when to depart. Each employee’s core time plus his flexible time must add up to the required number of work hours established for each pay accounting period. Candidate B: Let’s sum up what we’ve discussed, shall me? Candidate A: Yes, let’s go over the questions first.
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