2. 外语
  3. The primary purpose of the passage is to______ The passage suggests that bank managers failed to consider whether or not the se

The primary purpose of the passage is to______ The passage suggests that bank managers failed to consider whether or not the se

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问题 The primary purpose of the passage is to______
The passage suggests that bank managers failed to consider whether or not the service improvement mentioned in line 19______
选项 A、was too complicated to be easily described to prospective customers
B、made a measurable change in the experiences of customers in the bank’s offices
C、could be sustained if the number of customers increased significantly
D、was an innovation that competing banks could have imitated
E、was adequate to bring the bank’s general level of service to a level that was comparable with that of its competitors
答案D
解析 This question asks you to infer, from information in the passage, what managers of the regional bank failed to consider concerning the service improvement mentioned in line 19. The best answer is D. Lines 19-22 state that the bank managers did not “analyze” whether their investments in service “would attract new customers by…providing difficult for competitors to copy.” From this statement it can be inferred that the bank managers failed to consider whether or not the service improvement could be imitated by competing banks. Choices A, B, and C each raise an issue that could conceivably have been overlooked by the managers of the regional bank. However, the passage failed to consider any of these issues. Choice E mistakenly presumes that prior to the service improvement referred to in line 19, the service of the regional bank was inferior to that of competitors, whereas lines 7-16 suggest the bank’s service was on a par with that of its competitors.
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