It may be inferred from the passage that ______. In the author’s view, higher service standards are impossible in Israel ______

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问题 It may be inferred from the passage that ______.
In the author’s view, higher service standards are impossible in Israel ______.

选项 A、if customer complaints go unnoticed by the management
B、unless foreign companies are introduced in greater numbers
C、if there’s no competition among companies
D、without strict routine training of employees

答案C

解析 细节题。文章第一段主要阐明竞争对提高服务质量的重大推动作用,尤其是该段最后一句话“Nothing happens without competition”说明C为正确选项。虽然D项“对雇员的严格培训”和A项“注重顾客投诉都是提高服务质量的有利方面”,但文章没有把它们作为必要因素提及;B项“国外公司的大规模进入会带来一定的竞争”,但是还有来自其他方面的竞争限制了竞争的范围。
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