SECTION 2 Questions 11-20 Questions 11-13 Complete the table below. Write NO MORE THAN THREE WORDS OR A NUMBER for each answer

TUTOR;            ... So, I’ll hand over now to Julie Brooks.
JULIE BROOKS:    Thank you. Welcome to the Sports Centre. It’s good to see that there are
                     so many people wanting to find out about our sports facilities.
                     First of all, membership. All students at the college are entitled to
                     become members of the Sports Centre, for an annual fee of ~9.50. To     【Q11/Q12】
                     register with us and get your membership card, you need to come to        【Q13】
                     reception, between 2 and 6 pm, Monday to Thursday. I’m afraid we can’t
                     register new members on Friday, so it’s Monday to Thursday, 2 to 6, at
                     reception. Now, there are three things that you must remember to. bring
                     with you when you come to register; they are: your Union card, a recent
                     passport-sized photograph of yourself, and the fee. It doesn’t matter
                     whether you bring cash or a cheque. We can’t issue your card unless you
                     bring all three; so, don’t forget: your Union card, passport photo and fee.
                     Then once you have got your sports card, you will need to bring it with
                     you whenever you come to book or use any Sports Centre facilities.        【Q14/Q15】
                      Booking over the phone is not allowed, so you have to come here in
                      person, with your card, when you want to book. Our opening hours seem
                      to get longer every year. We are now open from 9am to 10pm on            【Q16】
                      weekdays and from 10am to 6pm on Saturdays.
                          For those of you who are up and about early in the morning, we are
                      introducing a 50 per cent ’morning discount’ this year. This is because the
                      facilities tended to be under-used in the mornings last year. It means that
                      all the sessions will be half-price between 9am and 12 noon on weekdays.
                             So, what exactly are the facilities? What sports can you play here? Well,
                      this room we are in at the moment is called the Main Hall, and it’s used
                      mainly for team sports such as football, volleyball and basketball, but
                      also for badminton and aerobics. On the other side of the reception area
                      there is the dance studio; this provides a smaller, more intimate space,      【Q17/Q18】
                      which we use for ballet, modern dance and martial arts - not at the same
                      time, of course. Then in a separate building, which you may have noticed
                      on your way here.., it’s on the other side of the car park.., there are    【Q19/Q20】
                      the squash courts (six of them), and at the far end of the building a fitness
                      room. This is our newest facility, only completed in the Spring, but it is
                        already proving to be one of the most popular. As well as all these
                        facilities available here on the campus, we also have an arrangement with
                        the local tennis club, which is only two miles away, entitling our students
                        to use their courts on weekday mornings in the Summer.
                              So, I think that there should be something here for everybody, and I
                        hope to see all of you at the Centre, making use of the facilities. If, in the
                        course of the year, you have any suggestions as to how the service we
                        provide might be improved or its appeal widened, I’ll be interested to
                        hear from you.