首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
You will hear a college lecturer talking to a class of business students about how to meet and greet clients with the proper res
You will hear a college lecturer talking to a class of business students about how to meet and greet clients with the proper res
admin
2016-10-25
60
问题
You will hear a college lecturer talking to a class of business students about how to meet and greet clients with the proper respect.
As you listen, for questions 1-12, complete the notes using up to three words or a number.
You will hear the recording twice.
MEET AND GREET CLIENTS
Get Off on the Right Foot
【L1】When a businessperson makes the______ with a colleague, he wants to have a successful start.
【L2】An unsuccessful start will contribute to a______.
Strategies
【L3】If you don’t stand up when you meet someone, you send a______that he/she is not so important.
【L4】A smile is important for your______can give the other person more information than your words.
【L5】______is necessary for it shows your attention on and interest in the people.
【L6】When you meet people you don’t know, ______immediately.
【L7】It is not always enough to say who you are, you should give______, for example, about you work.
【L8】People always consider the person who first offers a handshake is ______and at ease.
Introductions
【L9】In business, it is common to introduce______people to the other party.
【L10】The______should be considered more important than your boss.
【L11】If you attach importance to the______as you hear it, you are likely to remember it later.
【L12】These rules can help you to have a sound start for______.
【L11】
Woman: Good morning. In today’s class we’ll talk about how to meet and greet clients with the proper respect.
As we all know, a day in the life of every businessperson is made up of a series of meetings and greetings. Whether you are making the initial contact with a client or a colleague, you want to get off on the right foot. Doing so will make the first encounter and subsequent ones go smoothly and easily. Getting off on the wrong foot can make for a difficult recovery. Here are some simple strategies for a successful start.
1. Stand up when you meet someone.
This allows you to engage the person on an equal level — eye to eye. By remaining seated, you send a message that you don’t think the other person is important e-nough to warrant the effort it takes to stand. If you find yourself in a position where you can’t stand up(such as being trapped behind a potted plant), offer an apology and an explanation.
2. Smile.
Your facial expression says more than your words.
Look as if you are pleased to meet the other person regardless of what is on your mind. Put a smile on your face for the person standing before you.
3. Make eye contact.
Looking at the people you meet says you are focused and interested in them. If you are staring off somewhere else, you may appear to be looking for someone more to your liking to come along.
4. Introduce yourself immediately.
As soon as you approach people you don’t know or are approached by them, say who you are. Don’t stand around as if someone else is in charge of introductions.
5. Include a statement about who you are when necessary.
It is not always enough to say, "Hello, I’m Mary Jones." Give more information. "Hello, I’m Mary Jones. I work for XYZ Corporation."
6. Offer a firm handshake.
Extend your hand as you give your greeting. The person who puts a hand out first comes across as confident and at ease. Make sure that this physical part of your greeting is professional. Don’t offer bone-crushing grips or wimpy limp-wrested shakes. Everyone in business shakes hands with everyone else.
7. Learn how to make smooth introductions.
In business you always introduce less important people to more important people. The way to do this is to say the name of the more important person first, followed by the words " I’d like to introduce..." and then give the other person’s name. Be sure to add something about each person so they will know why they are being introduced and will have some information with which to start a conversation.
8. Know who the more important person is.
The client or the business prospect is more important than your boss. Just hope your boss agrees.
9. Pay attention to names when you meet people.
It is all too common to be thinking about what you are going to say next and not focus on the other person. If you concentrate and repeat the name as soon as you hear it, you stand a better chance of remembering it later.
Your goal within the first few minutes of meeting other people is to make them feel comfortable and to put them ease so they will want to do business with you. When you are confident of the rules for those critical initial encounters, you will have a solid start for long-term profitable relationships.
选项
答案
NAME
解析
转载请注明原文地址:https://kaotiyun.com/show/6EKd777K
本试题收录于:
BEC高级听力题库BEC商务英语分类
0
BEC高级听力
BEC商务英语
相关试题推荐
Whomostlikelyisthespeaker?
Whoisthespeakermostlikelytobe?
Whatisthespeakertalkingabout?
Whereisthemanwaitingforhisinterview?
Whatarethespeakersmainlytalkingabout?
Whatarethespeakersmainlytalkingabout?
Whataretheytalkingabout?
A、 B、 C、 B要确认Long是否还做兼职秘书的反意疑问句。(A)是使用和assistant发音类似的assistance、含类似发音错误的错误选项:(C)是答应要求时可能的回答,与问题内容不符。因此回答Long最近
Inthispartofthetest,youareaskedtogiveashorttalkonabusinesstopic.Youhavetochooseoneofthetopicsfromthe
Theinterlocutorasksyouquestionsonanumberofwork-relatedandnonwork-relatedsubjects.
随机试题
全科医生的职责范围为
患者,男,58岁。诊断为支气管肺癌。唇甲紫暗,咯痰不爽,胸痛胀满气急,舌有瘀点,脉弦。其证型是
下列哪项不属大黄的适应证
与电磁式时间继电器相比,电动式时间继电器的主要特点有()。
背景:某学校食堂工程,建筑面积7000m2,框架结构,地上3层,外装饰为玻璃幕墙和石材,楼层之间安装有自动扶梯,在验收过程中发生了以下事件:事件一:幕墙分包工程施工完成,内部自行组织了检查,为整体工程验收创造条件。事件二:工程竣工验收时,总包单位将自
QDII基金份额净值应当至少______计算并披露一次,如基金投资衍生品,应当在______计算并披露。()
甲公司通用的企业所得税税率为25%,预计未来期间适用的企业所得税税率不会发生变化且能够产生足够的应纳税所得额用以抵减可抵扣暂时性差异,其2018年年度财务报表批准报出日为2019年4月15日。2019年2月10日,甲公词调减了2018年计提的坏账准备100
四大文明古国,是国际上认可度较高的关于世界四大古代文明的简称。下列选项中,发源于尼罗河流域的文明古国是()。
植物学家对阿尔卑斯山脉的植被进行考察之后,发现了一个奇怪现象:最近100年来,许多高山上的植物品种正在增加,许多山底牧场上开放的花已经开到了海拔2000米的高山雪带上,而原先雪带上的植物则越过雪带向更高处攀登。植物学家研究了有关科学文献,发现造成
Anartist(画家)wenttoawonderfulpartofthecountrywithaholiday,andstayedwith
最新回复
(
0
)