The customer can’t have a refund because

M: Excuse me! I’d like to return this sweater for a refund. The first time I washed it, it shrank at least two sizes.
F: Oh, that’s a clearance item. But don’t worry. It’s also refundable within 7 days after purchase. Do you have the receipt?
M: Here it is.
F: Sorry, I am afraid I cannot refund this, because you bought it 8 days ago.
M: Oh, I didn’t realize that.

M: Hey, Diane, did you go to the team meeting this morning?
F: Yeah. The manager presented a new project to us, and we also talked about progress of current assignments, and due dates, etc.
M: Did he mention the evaluation of last month’s performance?
F: We were about to come to that when he got that urgent call.