首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
• Read the text below about customer care. • In most of the lines 41-52 there is one extra word. It is either grammatically inco
• Read the text below about customer care. • In most of the lines 41-52 there is one extra word. It is either grammatically inco
admin
2010-01-28
82
问题
• Read the text below about customer care.
• In most of the lines 41-52 there is one extra word. It is either grammatically incorrect or does not fit in with the meaning of the text. Some lines, however, are correct.
• If a line is correct, write CORRECT on your Answer Sheet.
• If there is an extra word in the line, write the extra word in CAPITAL LETTERS on your Answer Sheet.
Customer care
Apart from ensuring that an efficient electricity supply for our customers, NatElectric provides an invaluable service in other areas
41. as well. While our Customer Helpline (charged at local rates) is the
42. first point of contact with when you want to make an enquiry and
43. we receive a huge number of calls from customers - on
44. average, there are 50000 calls a one week. Available 24 hours
45. a day, seven days a week, 365 days a year, our Helpline on advisors
46. aim at to answer 95 per cent of all calls within 15 seconds. There
47. are more than 200 advisors, working in around the clock to
48. provide for this service, backed by a further 80 support staff
49. who do handle any necessary paperwork. Although our target
50. is to reply to letters within 10 working days, NatElectric regularly
51. responds within three to four days, and we are especially proud of the
52. very high standards achieved of our customer relations team.
选项
答案
achieved
解析
转载请注明原文地址:https://kaotiyun.com/show/6ZKd777K
本试题收录于:
BEC高级阅读题库BEC商务英语分类
0
BEC高级阅读
BEC商务英语
相关试题推荐
WhattypeofbusinessisArdo?
Whatdidthecustomersrecommend?
Lookatthegraphic.Whatcolorpaintwillthewomanmostlikelychoose?
Inthispartofthetest,youareaskedtogiveashorttalkonabusinesstopic.Youhavetochooseoneofthetopicsfromthe
Saysomethingaboutmarketresearch(Theimportanceofconductingmarketresearchbeforelaunchinganewproduct.)
Theinterlocutorasksyouquestionsonanumberofwork-relatedandnonwork-relatedsubjects.
HowtoapproachListeningTestPartOne•InthispartoftheListeningTestyoulistentoamonologue,e.g.apresentation.•B
PROBLEMSFACINGPOTENTIALEXPORTERS1Inordertobesuccessful,afirmmustclearly______,objectivesandpotentialproble
•Readthetextbelowaboutthelogistics.•Inmostofthelines41-52thereisoneextraword.Itiseithergrammaticallyinco
随机试题
论保险合同的变更。
柴胡皂苷主要存在于根的()
被告人王某,16岁,被判处有期徒刑3年,判决生效后王某被送往当地未成年管教所服刑。关于本案,下列哪些人员有权对本案提出申诉?()
在总需求构成中,决定投资的主要因素有()。
申请人应向其( )检验检疫机构申请办理自理报检单位备案登记。
下列关于风险分散化原理的说法正确的是()。
甲公司为增值税一般纳税人,增值税税率为10%,不考虑其他相关因素。2×17年甲公司与乙房地产开发商(本题下称“乙公司”)签订了一份住宅建造合同,该建造合同整体构成单项履约义务,并属于在某一时段履行的履约义务。甲公司采用成本法确定履约进度,合同总价款为24
材料注:东部地区包括北京、天津、河北、上海、江苏、浙江、福建、山东、广东、海南10个省(市);中部地区包括山西、安徽、江西、河南、湖北、湖南6个省;西部地区包括内蒙古、广西、重庆、四川、贵州、云南、西藏、陕西、甘肃、青海、宁夏、新疆12个省(市、自治区
Asthesocietydevelops,interpersonalrelationshipsaregettingmoreandmoreindifferent.Pleasemakecommentonthephenomena
A、Shehopesthattheywilltakesomeofthepaintingsaway.B、Shehasn’tgonetoseethatexhibityet.C、Shepreferstogototh
最新回复
(
0
)