首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
• Read the text below about customer care. • In most of the lines 41-52 there is one extra word. It is either grammatically inco
• Read the text below about customer care. • In most of the lines 41-52 there is one extra word. It is either grammatically inco
admin
2010-01-28
85
问题
• Read the text below about customer care.
• In most of the lines 41-52 there is one extra word. It is either grammatically incorrect or does not fit in with the meaning of the text. Some lines, however, are correct.
• If a line is correct, write CORRECT on your Answer Sheet.
• If there is an extra word in the line, write the extra word in CAPITAL LETTERS on your Answer Sheet.
Customer care
Apart from ensuring that an efficient electricity supply for our customers, NatElectric provides an invaluable service in other areas
41. as well. While our Customer Helpline (charged at local rates) is the
42. first point of contact with when you want to make an enquiry and
43. we receive a huge number of calls from customers - on
44. average, there are 50000 calls a one week. Available 24 hours
45. a day, seven days a week, 365 days a year, our Helpline on advisors
46. aim at to answer 95 per cent of all calls within 15 seconds. There
47. are more than 200 advisors, working in around the clock to
48. provide for this service, backed by a further 80 support staff
49. who do handle any necessary paperwork. Although our target
50. is to reply to letters within 10 working days, NatElectric regularly
51. responds within three to four days, and we are especially proud of the
52. very high standards achieved of our customer relations team.
选项
答案
achieved
解析
转载请注明原文地址:https://kaotiyun.com/show/6ZKd777K
本试题收录于:
BEC高级阅读题库BEC商务英语分类
0
BEC高级阅读
BEC商务英语
相关试题推荐
A、 B、 C、 A因为是由Do开头的疑问句,所以答案就要以Yes/No开头。所以正确答案是(A)。在把article错误地理解成“物品”而不是“文章”时,容易误将(B)和(C)当做答案。
HowtoapproachSpeakingTestPartThree•Inthispartofthetestyouworkwiththeothercandidate.Theexaminergivesyoua
Theinterlocutorasksyouquestionsonanumberofwork-relatedandnonwork-relatedsubjects.(Thecandidatechoosesonetopic
FortwocandidatesCustomerInvolvementYourcompanyhasdecidedtotrytoincreasecustomerinvolvementintherangeandqualit
SaleReductionYourcompanyisaninternationalcompanywhichproduceselectronicproductS.Yourcompany’ssaleshavered
TaskSheetforCandidateATaskSheet1A:Themanagement:theimportanceofcorporatecultureB:Customerrelations:h
CustomerRelations:howtocreategoodcustomerrelations
QualityControl:theimportancetoacompanyofmonitoringthequalityofitsgoodsandservices
HowtoapproachListeningTestPartOne•InthispartoftheListeningTestyoulistentoamonologue,e.g.apresentation.•B
PROBLEMSFACINGPOTENTIALEXPORTERS1Inordertobesuccessful,afirmmustclearly______,objectivesandpotentialproble
随机试题
凉血,解毒,利咽宜选
案情:A公司、B公司、c公司和伊某、程某共同出资设立了玉泉有限责任公司,其中A公司出资40%,B公司和C公司各出资20%,伊某和程某各出资10%。公司成立后,B公司未征求其他股东的意见,直接将自己10%的股份转让给C公司。伊某拟将自己的股份转让给宋某,书面
在下列项目组织形式中,项目经理扮演的角色是项目官员的形式是()。
银行监管法律体系框架由下到上的层级是()
已知等差数列{an}满足a2+a7=15,则a3+a6=().
不确定性避免是指在任何一个社会中,人们对于不确定的、含糊的、前途未卜的情景,都会感到面对的是一种威胁,从而总是试图加以防止。根据上述定义,下列不属于不确定性避免的是:
由市场决定资源配置的条件是()。
刑事责任
下列有关宪法表述,哪些是正确的?()
Wefoundthatbaratlast.Ididn’thavetoaskagain,forthereitwasinbigredneonlettersoverthewindow—StarBar.There
最新回复
(
0
)